Resilience Navigator Tool

Strengthening tourism SMEs’ resilience

Use case

Tourism SMEs face a rapidly changing industry, with challenges ranging from risk management and accessibility to digitalisation and shifting traveller expectations. Developed within the COSME project Phoenix 4.0, the Resilience Navigator Tool helps businesses assess their current situation through a structured self-assessment of 22 questions.

The tool provides personalised insights and innovation strategies to help tourism entrepreneurs identify priorities and plan their next steps. These recommendations support businesses in strengthening their resilience, reducing costs and preparing for future challenges.